Privacy Policy
Last updated: October 17, 2026
This policy explains what information ChatVory.ai ("ChatVory", "we", "us") collects when you use our website and app at chatvory.ai, how we use it, who we share it with, and the choices you have. ChatVory is operated by NEW EXPERT GLOBAL TRADERS LLC. You can contact us at support@chatvory.ai.
1. Information we collect
| What | Details |
|---|---|
| Account | Your email address, display name and a password. The password is stored only as a salted hash; we cannot read it. |
| Your content | Conversations and messages, files and images you upload, drafts, items you choose to save to Memory, and thumbs-up/down feedback you give on replies. |
| Settings | Your language, theme, default model and whether Memory is on. |
| Usage | How many messages, web searches and images you have used each day, and per request the model used, token counts and an estimated cost. We use this to enforce plan limits and to run the service. |
| Billing | If you subscribe: your plan, subscription status, renewal date and your Stripe customer and subscription IDs. Your card details are entered on Stripe's pages and never reach our servers. |
| Security records | Short-lived, hashed records used for rate limiting and abuse prevention (including your IP address while that limit applies), and a one-time token if you request a password reset. |
We do not use advertising or analytics trackers on ChatVory.
2. How we use your information
- To provide the service: sign you in, generate replies, keep your chat history, search, translate, create or edit images and convert speech to text or text to speech when you ask us to.
- To apply your plan and daily limits and to process subscription payments.
- To send account emails you request, such as a password reset.
- To keep the service secure, prevent abuse, fix problems and improve reliability.
3. Who we share it with
We do not sell your personal information. To do what you ask, we send the relevant content to service providers that process it on our behalf:
- AI model providers: OpenAI, Anthropic, Google (Gemini), Groq and Together AI. They receive the messages, recent conversation context, saved Memory items and any attachments needed to answer your request. Audio is sent to a speech-to-text provider when you use the microphone, and text is sent to a text-to-speech provider when you use server voice playback. Image prompts and images are sent to an image provider when you generate or edit images.
- Web search: Tavily receives search queries when you turn on web search.
- Payments: Stripe processes subscription payments and hosts the checkout and billing portal.
- Hosting: Hostinger hosts our servers and database.
Each provider handles data under its own terms and privacy policy. Please do not send information you are not comfortable sharing with them. We may also disclose information if the law requires it, or to protect our rights, users or the service.
4. Guest mode
If guest chat is available, a guest conversation is kept in your own browser. The recent messages are sent to an AI provider to get a reply, but they are not saved to a ChatVory account. Guest access has no attachments, Memory or web search.
5. Memory, sharing and exports
- Memory is optional. Nothing is added unless you save it, and you can view, delete or turn Memory off in Settings.
- Share links: if you create a share link for a conversation, anyone who has the link can read that conversation until the link expires or you remove it.
- Export: you can export your conversations from the app.
6. Cookies and local storage
We use one strictly necessary session cookie to keep you signed in and protect against cross-site requests. We also use your browser's local storage and IndexedDB to save settings, drafts and a copy of your chats on your device, and a service worker to cache the app's static files so it opens quickly and offline. We do not use third-party cookies.
7. How long we keep it
We keep your account and content until you delete them. A deleted conversation goes to Trash first and is removed permanently when you delete it from Trash. When you delete your account, your account and its conversations, messages, attachments, memories and settings are permanently deleted. Our hosting provider may keep routine backups for a limited time. We keep payment records for as long as the law and our accounting obligations require, and Stripe keeps its own records.
8. Your choices and rights
- View and edit your name and settings in the app.
- Export your conversations, delete conversations, and manage or delete Memory in the app.
- Delete your account: in the app go to Settings, then Account, then Delete account. If you have a paid plan, cancel it first under Settings, then Plan, then Manage subscription.
- You can also email support@chatvory.ai to ask for access, correction, deletion or a copy of your data, or to object to or restrict certain processing. Depending on where you live (for example the EEA, UK or California) you may have additional legal rights, and you may complain to your local data protection authority.
9. Security
We use HTTPS, store passwords only as hashes, and limit access to our servers. No online service is completely secure, so we cannot guarantee absolute security.
10. Children
ChatVory is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
11. International transfers
Our providers may process data in countries other than yours, including the United States. By using ChatVory you understand that your information may be transferred to and processed in those countries.
12. Changes
We may update this policy. We will change the date above and, for material changes, tell you in the app or by email.
13. Contact
NEW EXPERT GLOBAL TRADERS LLC
Founder: CH IMRAN
Developer: USAMA AFZAL
Email: support@chatvory.ai